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Asus Zenscreen Touch after firmware update speaker not working

JH_80
Star I
System: Windows 11 Pro
Battery or AC: Both
Model: Asus Zenscreen Touch
Frequency of occurrence: After firmware update
Reset OS:
Screenshot or video:
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Detailed description:Like the title said, after updating device's firmware from Asus zenscreen touch support website built-in speaker not working anymore. I connect it several device (Ps4, Laptop, Samsung mobile phone) and connection cable (HDMI and USB-C) to try but audio not comming from speakers. Thanks for all advice.
2 REPLIES 2

Falcon_ASUS
Moderator
Moderator
JH_80
  1. System: Windows 11 Pro
  2. Battery or AC: Both
  3. Model: Asus Zenscreen Touch
  4. Frequency of occurrence: After firmware update
  5. Reset OS:
  6. Screenshot or video:

========================

Detailed description:Like the title said, after updating device's firmware from Asus zenscreen touch support website built-in speaker not working anymore. I connect it several device (Ps4, Laptop, Samsung mobile phone) and connection cable (HDMI and USB-C) to try but audio not comming from speakers. Thanks for all advice.


Asus Zenscreen Touch after firmware update speaker not working
@JH_80
Here we mainly discuss the issues/questions related to ASUS laptop.
For your ZenScreen questions, I suggest you contact our local call center to have further assistance.
Please refer to below and find the link of local call center.
ASUS - Contact UsSorry for any inconvenience it may be caused. 

ASUS_Bot
Rising Star II
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