Asus Tuf Fans Controls Broken

[ross_d_stewart]

System: Windows 10
Battery or AC: Battery
Model: Asus Tuff FX505DT
Frequency of occurrence: Lots
Reset OS:
Screenshot or video:
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Detailed description：the Fans can't be controlled. the Armoury crate doesn't work with controlling the fan speed. CPU fan is 0 RPM; GPU fan is 6100 RPM when it is set to silent. Fn+F5 does nothing.


I have this similar problem each time I update software recommended by the Armoury crate. Normally I just update a few different things and it is not as horrible but now nothing works. The assistance I have also received has also been poor.
Things installed:

[takesurveyguide]

ross.d.stewart

1. System: Windows 10
2. Battery or AC: Battery
3. Model: Asus Tuff FX505DT
4. Frequency of occurrence: Lots
5. Reset OS:
6. Screenshot or video:

========================

Detailed description：the Fans can't be controlled. the Armoury crate doesn't work with controlling the fan speed. CPU fan is 0 RPM; GPU fan is 6100 RPM when it is set to silent. Fn+F5 does nothing.

I have this similar problem each time I update software recommended by the Armoury crate. Normally I just update a few different things and it is not as horrible but now nothing works. The assistance I have also received has also been poor.

Things installed:

Asus Tuf Fans Controls Broken

Having the same issue please visit for more details

[Blake_ASUS]

Dear both,
May I have your Armoury Crate version and the related service version?
Please enter Armoury Crate> Settings> About to find the information.
Thank you.

[ross_d_stewart]

Item            Version   
----            -------   
Armoury Crate UWP App   4.0.8.0   
ROG Live Service      1.2.5.0   
AURA Service (Lighting Service) 3.04.35   
Armoury Crate service   4.0.12    
ASUS Aac_NBDT HAL     2.3.3.0   
ASUS Keyboard HAL     1.0.34    
ASUS MB Peripheral Products 1.0.30    
ASUS Mouse HAL       1.0.33    
AacAudioHal        1.2.4    
AacDispaly         1.1.23