@bishals After pressing the power button, does the laptop show any signs of power? If there is no response, please remove any external devices, leave the laptop idle for 10-15 minutes, then reconnect the power adapter and try turning it on to confirm. For more detail information, please refer to the following : [Notebook/Desktop/AIO] Troubleshooting - Computer Boot Failure or No Display After Boot (Black Scree... Sorry for any inconvenience it may be caused.
After pressing power button power light is glow and keyboard RGB light keeps changing but display is always black. I have tried to hard reset but its not working
@bishals Please try connecting an external monitor. If the external monitor can display normally, it indicates that there may be an issue with your laptop's built-in screen or its cable connection. If the external monitor also fails to display, then there might be a problem with the VGA chip. Based on the above, we would recommend sending it in for repair and diagnosis. The following is the contact information: https://www.asus.com/support/service-center-location Also you can contact the local service center for help. The following is the contact information: https://www.asus.com/support/CallUs# Sorry for any inconvenience it may be caused.
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