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ASUS A17 FA707RC Black screen, keyboard lights working

JSJAMES
Star I

Hi,

Can someone help me figure out what happened to my Asus Tuf gaming A17? After the update then the following morning it went black screen but there is power an keyboard is working. 

Thank you! 

5 REPLIES 5

@JSJAMES 
If your product is out of warranty, repair and inspection will incur diagnostic and parts fees.
If the issue is determined to be with the motherboard, it can be addressed through module part replacement or single board repair.
Sorry for any inconvenience it may be caused.