Armory Crate does not display 0 CPU temperature

[marwo]

System: Windows 11 64-bit
Battery or AC: Both
Model: asus tuf gaming fx505dy
Frequency of occurrence: Always
Reset OS:
Screenshot or video:
========================
Detailed description：I also tried reinstalling it but nothing changed & I changed Windows twice, but nothing changed either

[marwo]

Falcon_ASUS

https://zentalk.asus.com/en/discussion/66941/armory-crate-does-not-display-0-cpu-temperature

@marwo

Please kindly provide the information below so that we can better assist you.

1.What is the BIOS version and system version you are currently using? Have you updated to the latest?

https://www.asus.com/support/FAQ/1030673/

https://support.microsoft.com/en-us/windows/which-version-of-windows-operating-system-am-i-running-6...

2.What is the Armoury Crate version you are currently using?

3.Please refer to the following FAQ to upload the log file to the cloud storage and provide me with a link. I will report to the technical unit.

https://www.asus.com/support/FAQ/1043747/

Q5: What is App Diagnostics? (New Feature)

A5: In Armoury Crate "Settings"① and check "About"② page, If clicking App Diagnostics "Record Log"③, the Privacy Policy Statement will pop out. Once user agreed statement, the Armoury Crate will start to collect problem log and user can click "Generate log data"③ to generate the log file with encrypted (ASUS log file). After log saved, user can provide it to the repair center or technical supporter for further Armoury Crate problem diagnostics.

I have sent you a message, you can provide me with the link through the message.

Sorry for any inconvenience it may be caused. 

View post

When I share an external link, I get this message
You have to be around for a little while longer before you can post links.

[Falcon_ASUS]

marwo

https://zentalk.asus.com/en/discussion/comment/241664#Comment_241664

When I share an external link, I get this message

You have to be around for a little while longer before you can post links.

View post

@marwo
I have sent you a message before, you can provide me with the link through the message.
Please click on the letter icon.

Thank you.

[Falcon_ASUS]

marwo

https://zentalk.asus.com/en/discussion/comment/241664#Comment_241664

When I share an external link, I get this message

You have to be around for a little while longer before you can post links.

View post

@marwo
Please follow the steps below.
1. Please search for the “Core Isolation” option and adjust it to Off.

2. If it is set to OFF or is already OFF, please use the following amd package to uninstall, and then click it again to re-install and follow the prompts to reboot.
3. Manually select the AMDRyzenMaster device in Device Manager, and update to the latest version.
4. Check whether the CPU temperature in Armory Crate can be displayed normally.

[marwo]

I followed the steps but it is not working yet

Falcon_ASUS

https://zentalk.asus.com/en/discussion/66941/armory-crate-does-not-display-0-cpu-temperature

@marwo

Please kindly provide the information below so that we can better assist you.

1.What is the BIOS version and system version you are currently using? Have you updated to the latest?

https://www.asus.com/support/FAQ/1030673/

https://support.microsoft.com/en-us/windows/which-version-of-windows-operating-system-am-i-running-6...

2.What is the Armoury Crate version you are currently using?

3.Please refer to the following FAQ to upload the log file to the cloud storage and provide me with a link. I will report to the technical unit.

https://www.asus.com/support/FAQ/1043747/

Q5: What is App Diagnostics? (New Feature)

A5: In Armoury Crate "Settings"① and check "About"② page, If clicking App Diagnostics "Record Log"③, the Privacy Policy Statement will pop out. Once user agreed statement, the Armoury Crate will start to collect problem log and user can click "Generate log data"③ to generate the log file with encrypted (ASUS log file). After log saved, user can provide it to the repair center or technical supporter for further Armoury Crate problem diagnostics.

I have sent you a message, you can provide me with the link through the message.

Sorry for any inconvenience it may be caused. 

View post

[Falcon_ASUS]

marwo

I followed the steps but it is not working yet

https://zentalk.asus.com/en/discussion/comment/241664#Comment_241664

View post

@marwo
I have reported to the technical unit again, if there is any update, I will reply to you immediately.
Thank you.