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Armory Crate does not display 0 CPU temperature

marwo
Star I
System: Windows 11 64-bit
Battery or AC: Both
Model: asus tuf gaming fx505dy
Frequency of occurrence: Always
Reset OS:
Screenshot or video:
========================
Detailed description:I also tried reinstalling it but nothing changed & I changed Windows twice, but nothing changed either
12 REPLIES 12

marwo
Star I
1.png
Armory Crate does not display 0 CPU temperature

marwo
Star I
Armory Crate does not display 0 CPU temperature

Falcon_ASUS
Moderator
Moderator
marwo
  1. System: Windows 11 64-bit
  2. Battery or AC: Both
  3. Model: asus tuf gaming fx505dy
  4. Frequency of occurrence: Always
  5. Reset OS:
  6. Screenshot or video:

========================

Detailed description:I also tried reinstalling it but nothing changed & I changed Windows twice, but nothing changed either


Armory Crate does not display 0 CPU temperature
@marwo
Please kindly provide the information below so that we can better assist you.
1.What is the BIOS version and system version you are currently using? Have you updated to the latest?
[Notebook] How to check the model name and BIOS version | Official Support | ASUS GlobalWhich version of Windows operating system am I running? - Microsoft Support
2.What is the Armoury Crate version you are currently using?

3.Please refer to the following FAQ to upload the log file to the cloud storage and provide me with a link. I will report to the technical unit.
[Gaming NB/DT] Armoury Crate Introduction (Ver5.0) | Official Support | ASUS GlobalQ5: What is App Diagnostics? (New Feature)
A5: In Armoury Crate "Settings"① and check "About"② page, If clicking App Diagnostics "Record Log"③, the Privacy Policy Statement will pop out. Once user agreed statement, the Armoury Crate will start to collect problem log and user can click "Generate log data"③ to generate the log file with encrypted (ASUS log file). After log saved, user can provide it to the repair center or technical supporter for further Armoury Crate problem diagnostics.
I have sent you a message, you can provide me with the link through the message.
Sorry for any inconvenience it may be caused. 

marwo
Star I

BIOS version 315
The latest version of Windows 11 64-bit
Use the latest Armory Crate
I can't post the log file link, what should I do now?

Falcon_ASUS

https://zentalk.asus.com/en/discussion/66941/armory-crate-does-not-display-0-cpu-temperature

@marwo

Please kindly provide the information below so that we can better assist you.

1.What is the BIOS version and system version you are currently using? Have you updated to the latest?

https://www.asus.com/support/FAQ/1030673/

https://support.microsoft.com/en-us/windows/which-version-of-windows-operating-system-am-i-running-6...

2.What is the Armoury Crate version you are currently using?

3.Please refer to the following FAQ to upload the log file to the cloud storage and provide me with a link. I will report to the technical unit.

https://www.asus.com/support/FAQ/1043747/

Q5: What is App Diagnostics? (New Feature)

A5: In Armoury Crate "Settings"① and check "About"② page, If clicking App Diagnostics "Record Log"③, the Privacy Policy Statement will pop out. Once user agreed statement, the Armoury Crate will start to collect problem log and user can click "Generate log data"③ to generate the log file with encrypted (ASUS log file). After log saved, user can provide it to the repair center or technical supporter for further Armoury Crate problem diagnostics.

I have sent you a message, you can provide me with the link through the message.

Sorry for any inconvenience it may be caused. 


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