10-20-2023 11:00 AM - edited 10-20-2023 11:31 AM
Router: RT-AC66U B1 (AC1750); Firmware Version: 3.0.0.4.51665 ;
On Tuesday, 2023/10/17, I noticed the entire System Log filled with the same repeating errors, all starting with error: "kernel: dcd/22609: potentially unexpected fatal signal 6." The only difference between the errors is the dcd number.
I checked the Administration menu, Firmware Upgrade tab, and found that the Firmware Signature Version had been updated to "2.376 2023/10/17 09:04" which was a couple of hours before I checked the logs.
After seeing that, I unplugged the Router for a few minutes and plugged it in again and let it boot up.
The errors went away for about an hour then came back. Subsequent (4) power off/on resulted in the same situation.
The errors do not seem to be affecting the router's performance, but the problem needs to be addressed by Asus. Attached is a snippet of the errors.
10-30-2023 01:16 PM
I had Signatureversion 2.372. But today I bought and installed a new non-Asusrouter. Hopefully i will avoid a router going up and down.
10-21-2023 03:44 PM
I have an RT-AC88U (unmodified and running ASUS firmware) and just noticed this happening too. My log is filled with the same/similar output. I clear the log and it just starts coming back.
I also show my signature version as "2.376 Updated : 2023/10/17 03:08" and my router is currently on FW 3.0.0.4.386_48260 which I updated maybe a few weeks ago. I have auto update set to off but it's clear Asus is able to push out ghost updates somehow which bugs me but apparently I can't turn that off and it leads to issues like this. Not happy with logs filling up with the same error over and over and this one looks "bad" with a "potentially fatal" flag.
I also don't notice any issues as our internal home network seems to be providing proper speeds to all devices but that does not mean there's no actual problem.
I am also using an RT-AC3100 (basically same as the RT-AC88U) as a media bridge using the same firmware but that interface does not show a signature version. I don't get this error in those logs.
Definitely would like a fix for this.
10-24-2023 05:30 PM
Hi,
sorry for the inconvenience that may caused.
Based on your issue, did you see the error message "kernel: dcd/10234 potentially unexpected fatal signal 6" in the Feedback log? To help our backend team analyze the problem further, please provide the Feedback log, router model, current firmware version, and a screenshot of the error message in a private message to me. You can submit a feedback form through the Web GUI at http://www.asusrouter.com:
Afterward, send the product serial number, the time you submitted the issue report, the email used for the report, and the time the issue occurred to me in a private message. Thank you.
10-23-2023 08:27 AM
It would be nice if someone from ASUS actually looked at this thread or the feedback I provided through the router, and gave some kind of response to it.
The problem still exists.
10-23-2023 10:41 AM
I have the same issue;
RT-AC3100 Firmware Version:3.0.0.4.386_48260
kernel: dcd/10234 potentially unexpected fatal signal 6
CPU 0 and 1 : Tainted: P (2.6.36.4brcmarm #1)
Occurred every 2 min and filling out log.
The signature 2.376 Updated : 2023/10/18 03:04.
Can we have an update status from ASUS for this issue ?