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ASUS ZenWiFi XT8 roamast: [ERROR]maclist mis-match

mstendah
Star I

I have a Mesh with four XT8 and one RP-AX58.

I seem to have unreliability issues with the WiFi from time to time (it sits behind a very reliable and robust 1Gbps fibre connection) and I can see quite a lot of errors in the log. I have factory resetted the system numerous times and tried to optimize settings according to recommendations by ASUS. Below is an extract from the log. Firmware is  3.0.0.4.388_24688. Any idea what these errors are, if they might be linked to the instability I experience and how to mitigate them?

Mar 12 19:29:13 roamast: [ERROR]maclist mis-match
Mar 12 19:29:13 rc_service: roamast 11298:notify_rc restart_roamast
Mar 12 19:29:13 roamast: [ERROR]maclist mis-match
Mar 12 19:29:13 rc_service: roamast 11298:notify_rc restart_roamast
Mar 12 19:29:13 rc_service: waitting "restart_roamast" via roamast ...
Mar 12 19:29:23 roamast: ROAMING Start...
  

1 REPLY 1

Aureliannn_ASUS
Moderator
Moderator

Hi @mstendah ,

Thank you for your inquiry. 

To better understand and resolve the network-related issue you are experiencing, please perform the following tests and provide information:

  1. Hard reset test: Have you tried performing a hard reset on the device? You can refer to the following frequently asked questions (FAQ): [Wireless Router] When Standard Reset Isn’t Working: Hard Factory Reset - Models list | Official Sup...
  2. Firmware version confirmation: Does this problem only occur in a specific firmware version?
  3. Node exclusion test: Does the problem still occur if you do not add the node (RP-AX58)?
  4. Wi-Fi channel test: Have you tried changing the Wi-Fi channel?
  5. Node failure check: We recommend that you check the XT8 and RP-AX58 nodes one by one to confirm whether there is a device failure.

Please kindly confirm the above information and perform the tests so that we can further analyze the problem. Thank you for your cooperation.