Can't get ProArt Display to work

[ANDY_ASUS]

Bought two Pro Art 27" Monitors for my photography a month ago, but can't get either to work on Alienware PC. Troubleshooting guide does not help. If I plug my old 27" dell monitor in with the Displayport cable, works fine. I can change the cable to connect to the Asus and once or twice it worked. However, as soon as I attach Asus and Reboot and PC just keeps beeping and won't boot (6 beeps meaning Video card/chip failure).

So PC (dell6core i7) works fine with Dell 27" monitor, but not with Asus 27", both using Displayport.

I have checked the cables and selected displayport on the OSD menu, no help. I am guessing I will need to change the video card, which is a GeForce GTX760ti. It has a maximum resolution of 2560x1440. Could that be the issue?

Thought it might need a driver installed, but if it halts at Bias, this is before the driver.

Any Help appreciated

[ANDY_ASUS · Accepted solution]

Hi

You will be pleased you know that I have a resolution and so I will post my findings in case it helps others.

(1) The monitors were not broken and were functioning correctly. Thankfully I dd not package them and send them back as suggested.

(2) The issue was either on the motherboard or in the bias program, it simply didn't like the state of one of the pins when DP is connected. The problem was with Alienware Dell PC and they were not interested in any support.

My Resolution was to connect a display using DVI  (remember I purchased a second  Nvidia grahics card). When the PC has booted, I use a DP switch to switch in the Asus monitors and they work well.

Resolution was never the issue.