Hello,
I need some help with ESS. When I first got my laptop. Then I enabled VBS but based on the logs in event viewer it still worked. There were logs the windows biometric service started its secure components successfully. Then after some time I saw the following log:
The Windows Biometric Service failed to start its secure component.
Reason for unavailability: 64.
The operation failed with error: 0x80070032.
On 3th of december last year this log appears:
Reason for unavailability: 256.
The operation failed with error: 0x80070032.
After that also these two errors appeared:
1:
The Windows Biometric Service could not determine the identity of the sample from sensor: FPC Fingerprint Reader (USB\VID_10A5&PID_9544\5&1423ACB5&0&9).
2:
The Windows Biometric Credential Manager failed to remove a credential.
The operation failed with error: 0x80098031.
After these two errors (based on the logs) the ESS is not working - sensor is isolated in "local system".
What can I do about it.
Note: First I thought VBS was the issue but ESS (based on the logs) stopped working later. (I think VBS is not the issue). Thank you for your help.
