Screen auto lock for 1-2 secs if physical movement of the laptop.

[veltonrebello78]

New Asus Zenbook Flip 13 UX363JA. The screen keeps getting locked for 1-2 secs with black display everytime I move the laptop physically or if I pick it up. I don't really understand why does this happen. If there is no moment of the laptop this issue never occurs.

[Falcon_ASUS]

veltonrebello78

New Asus Zenbook Flip 13 UX363JA. The screen keeps getting locked for 1-2 secs with black display everytime I move the laptop physically or if I pick it up. I don't really understand why does this happen. If there is no moment of the laptop this issue never occurs.

Screen auto lock for 1-2 secs if physical movement of the laptop.

@veltonrebello78
How long have you been buying your laptop?
Have the BIOS and system currently used been updated to the latest?
If you are sure that they are all up to date, can you provide me with a video of the problem for me to confirm?
Sorry for any inconvenience it may be caused. 

[veltonrebello78]

Yes my system is up to date. And I have been facing this issue since I bought the laptop like around 2 months ago.

[Falcon_ASUS]

veltonrebello78

https://us.v-cdn.net/6031231/uploads/6PCBZZ26WF3I/whatsapp-video-2022-08-20-at-8-38-46-pm.mp4

Yes my system is up to date. And I have been facing this issue since I bought the laptop like around 2 months ago.

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@veltonrebello78
Could you please help me to confirm that the problem also occurs in the BIOS ?
Sorry for any inconvenience it may be caused. 

[ASUS_Bot]

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