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ASUS ROG X13 GV301QC USB C Display port no signal detected after login from sleep mode

Star II

Sometime in the beginning of 2023, my external USB C monitor stopped waking up when I login to my X13 from sleep/lock mode. Unplugging the USB C connector and replacing it restores signal to the external USB C monitor. Same behavior for both the USB C ports on the left or right.

It was working perfectly fine before, so I suspect some recent software updates broke it. Any clues? Solutions appreciated.



Please kindly provide the information below so that we can better assist you.
1. The full model name of the laptop.
2. Currently used BIOS version, operating system build version version, graphics card driver version. (Are all updated to the latest?)
3. Have you tried removing the graphics card driver and reinstalling it?
Thank you.
[Notebook] How to check the model name and BIOS version 
Which version of Windows operating system am I running?  

Star II

Model: ROG Flow X13 GV301QC

Firmware: GV301QC.413     Release date: 20221003

Edition Windows 11 Home
Version 22H2
Installed on ‎7/‎11/‎2022
OS build 22621.1555
Experience Windows Feature Experience Pack 1000.22640.1000.0

APU - AMD Radeon(TM) Graphics - Primary/Integrated
VRAM - 512 MB - LPDDR4 1600 MHz
Software Version - 10.21.40031.0
Driver Version -
Provider - Advanced Micro Devices, Inc.
2D Driver Version -
Direct3D® Version -
OpenGL® Version - 29.20.11000.14802
AMD Audio Driver Version -
Vulkan™ Driver Version - 2.0.204
Vulkan™ API Version - 1.2.196
Windows Version - Windows 11 (64 bit)

Star II

Uninstalled and reinstalled the graphics driver below and restarted but still the same. Did not solve the issue.



If you replace the TYPE-C cable with a different one or connect it to a different display, does the problem still persist? Also, could you please provide the brand and model of the TYPE-C cable and external display currently being used? Sorry for any inconvenience it may be caused.