Fixing phone oversea

DormanDorman Level 1
edited July 31 in ROG Phone 5

Please tell us some basic information before asking for help:

  1. Model Name: Asus rog phone 5
  2. Firmware Version: 31.0810.1226.91
  3. Rooted or not: not
  4. Frequency of Occurrence: permenent
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


after the android 12 update, my phone as many others were not working correctly.. currently, my phone can't make calls (it doesn't have any reception even though the sim is working correctly) and the shoulders buttons don't work.

The problem is that i bought the global version from AliExrpess (china) and my country service center refuses to fix the computer as they claim "They solder it differently in china" ..

So i thought about sending it to fix there.. anyone ever done that? if so how?

thanks in advance to any helper!


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