ZenFone8 stuck on waiting for flashing full ramdump

[mail_jackr]

As requested by the mod - opening new discussion for the issue.
The Flashing Full Ramdump happened to me too - the phone was being charged over the night and the error was waiting when I woke up.
I hope that at least your service will fix it quickly.

[marzvin]

th.besch

My phone works fine so far, and I like this device! I don't want to have it sent to service and get it back in whatever condition.

So here is what I'm thinking of: If the ramdump issue should be caused by any kind if software related stuff, this should be fixed by a software patch. If I just knew that asus is working on that kind of solution I would switch the phone off until the patch is released.

The only thing I need is a clear word from asus. Any answer would be gratefully accepted!!

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If it was a software issue, asus would have said. The silence from them, means that this could be a hardware issue, and the only way would be a recall. With the rate and extent of the issue, as on this thread alone the number affected is over 20, I wish Asus would do the right thing and recall. However, with the way they're dealing with it, I suspect they will just continue to hide and fix affected phones, until more and more are affected. At this point point I'm afraid everyone with a zenfone 8, is literally a "sitting duck :duck:", waiting for it to die.

[HeLLKiTe]

marzvin

https://zentalk.asus.com/en/discussion/comment/186806#Comment_186806

If it was a software issue, asus would have said. The silence from them, means that this could be a hardware issue, and the only way would be a recall. With the rate and extent of the issue, as on this thread alone the number affected is over 20, I wish Asus would do the right thing and recall. However, with the way they're dealing with it, I suspect they will just continue to hide and fix affected phones, until more and more are affected. At this point point I'm afraid everyone with a zenfone 8, is literally a "sitting duck :duck:", waiting for it to die.

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At this stage don't bank on Asus to do that, from the way they handled this issue it's clear they are a mediocre tech company compared to the likes of Samsung who has in the past acknowledge and initiated recalls.
They have clearly put a product in the market that is full of issues and bugs just to earn a quick buck! All I can say is Asus to me represents mediocre products and mediocre customer service.
Current owners of ZF8 are basically playing Russian Roulette hoping they don't run into a ramdump issue, so good luck folks! Hopefully I'll be able to sell off this phone and can say good riddance! 😂

[marzvin]

HeLLKiTe

https://zentalk.asus.com/en/discussion/comment/186817#Comment_186817

At this stage don't bank on Asus to do that, from the way they handled this issue it's clear they are a mediocre tech company compared to the likes of Samsung who has in the past acknowledge and initiated recalls.

They have clearly put a product in the market that is full of issues and bugs just to earn a quick buck! All I can say is Asus to me represents mediocre products and mediocre customer service.

Current owners of ZF8 are basically playing Russian Roulette hoping they don't run into a ramdump issue, so good luck folks! Hopefully I'll be able to sell off this phone and can say good riddance! 😂

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I'm worried we may not even be able to sell it off as most people are now aware of this issue!

[Sim1]

It would be nice to have an official communication by Asus regarding this ram dump mess

[lukasz_szabelsk]

Sim1

It would be nice to have an official communication by Asus regarding this ram dump mess

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don't count on it. They will probably just enforce you to service your faulty phone and you will end with new faulty motherboard after repair 😉