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TUF Gaming FX505GT Laptop Not Performing Well

dathuynh555
Star III
System:
Battery or AC:
Model: TUF Gaming FX505GT
Frequency of occurrence:
Reset OS:
Screenshot or video:
========================
Detailed description:Around October 17-19, my laptop(BIOS 308, the latest offered by MyASUS) performance suddenly decreased. For example, playing videos games my FPS would be 60 normally, but now it is 9-30. Overall, there are stuttering and lagging when playing video games. My internet is working fine. Streaming videos, doing multiple tasks, or downloading, there are noticeable lag. MyASUS(V2.2.44.0) checkup shows there may be an issue with the fan. I've went to Nvidia Control Panel and set it to High-Performance Nvidia Processor, Power Option and set to High Performance and still nothing. Using Turbo mode, the fans are somewhat quiet and CPU/GPU fan kicks up to 2800-2900 RPM. Normally, using Turbo mode, the laptop emits a very loud noise and CPU/GPU fan kicks well over 5000-5500 RMP. So something is wrong here. I've also installed ASUS System Control Interface V2( V2.2.30.0) and reinstall MyASUS and the problem still persist. I've also resetted my laptop twice and it fixed nothing. I've checked Task Manager and Armoury Crate(V3.1.6.0), CPU/GPU temperatures seems fine. I'm not tech savy and not sure what is going on. Could it be CPU/GPU fan? Or motherboard? If you need more information to help a guy out, please ask.
Edit: I also should mention when I do Full Scan on Window Virus Security, it usually take 15-20 minutes and utilization of CPU is 98-99%. Now, it takes slighty longer and utilization of CPU is around 33%. I don't know if that info will help. I've also never underclocked or overlocked my CPU because I don't know how to do that.
Edit 2: I've emailed ASUS about the issue. It will take 48 hours for them to get back. I will update as soon as ASUS respond.
Thank you
157 REPLIES 157

Cardo
Star II
monesseharvin@gmail.com

Update your BIOS to 308 and disable those services from system configuration. Just try and see.


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bro how to update BIOS to 308,and how can i check my bios Version?

Fugde
Star I
patrik.subjak1502

https://zentalk.asus.com/en/discussion/comment/128328#Comment_128328

did it, finally i can play atleast. 🙂 Thank you


View post
Man I facing issue what should I do

Fugde
Star I
dathuynh555

After further communication with ASUS they replied with this regarding the issues, "As it relates to the issue that you are having, we have unfortunately not received any internal reports of the issue and as such would recommend that the device be sent to us for analysis."

There are many in reddit forums are experiencing the same issues. If you have not already contact or email ASUS support and explain the problem, please do so. It seems like ASUS is not aware of this widespread issue. Keep reporting the problem!


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What should I do I am facing same issue

dathuynh555
Star III
Fugde

https://zentalk.asus.com/en/discussion/comment/128891#Comment_128891

What should I do I am facing same issue


View post
Currently, to my knowledge, there are 2 options so far for fix:
Downgrade your BIOS to 305.
Go to System configuration in windows search. Go to Services. Disable ASUS Services( ASUS Update Service(asus), Link Near, Link Near Extension, Link Remote, Asus Update Service(asusm), Software Manager, System Analysis, and System Diagnosis). Hit Apply then hit Ok and restart your device. Thanks to @monesseharvin@gmail.com 
I don't think anything is wrong with our hardwares. ASUS needs to provide update to fix the issue.

jairon_tarnate
Star II
monesseharvin@gmail.com

Solution for FX 505 GT lag and performance drop issues.

BIOS downgrading won't fix this problem as it auto updates on every reboot.

Do this thing instead ,

Go to windows search and type -msconfig.

Click enter and go to services and check- hide all microsoft services.

Then disable the following services shown in the pic below and restart the laptop.

Untick these services and click apply and ok.

(Also disable extend battery life in gaming from intel grahics panel)

NOTE:

Armoury crate and My asus wont work after following the above mentioned procedure.

To revert back you just need to enable all those services and restart the laptop.

Till asus fixes this issue this solution works.

screenshot-5.png


View post
THANK YOU! IT WORKED!
I've had this performance problem too. This issue has thrown me off my schedule and consequently, ruined my life in the past days.
I bought this tuf fx505 in July and until last week, it was a delight to use. I use it extensively for work and studies and considering that I upgraded from a 2012 laptop, it was a massive performance jump for me. It's been pretty reliable and performant until last week's update. These are the frustrating changes and the result of that catastrophic update that ASUS recklessly pushed to our devices (damn ASUS, I went from thoroughly impressed to massively disappointed IN JUST 3 MONTHS! I will never buy an ASUS laptop again!).
ASUS ruined the fans. This is the most obvious changed I noticed. Fans erratically halt during workloads. It sometimes go completely silent during intensive usage, throttling the performance. I also noticed how the fans seems to run longer at max during startup than it was before. These are erratic behavior. However, ASUS didn't stop there for ruining the experience, walking it up from sleep is a definite way to experience having your $$$ machine's performance down to its knees. Resource monitor shows my maximum CPU frequency at only 32%. Thanks to ASUS! They certainly know stability because my max cpu frequency stabilizes around 32% after walking up, rendering my machine unusable. Well-played!
Once my pc starts throttling after cold reboot, it's fucked up. It throttles to around 32% even without any load. What's more amusing sometimes is that it remains to 100% max cpu fequency until I open an app (even a simple notepad) and then the stuttering begins. Phew!
I tried myasus for diagnosis. Ran all the diagnosis and it only mentioned a battery problem. Windows troubleshooter didn't help either.
I didn't know it was the BIOS update or the Asus services that's messing it up because there were other windows update that happened at that time and It updated automatically. Before trying this solution posted by monesseharvin (again, thank you!), I have already done the following that cause me time and ruined my life this week.
At first, I naturally assumed that windows update is the culprit because I've had issues like this before like some drivers suddenly malfunctioning. So I did system restore to revert the changes. It didn't worked because the only restore point I had was when window's about to update and it created a restore point and probably the BIOS was already updated that time.
After doing system restore, the issue persisted. So I tried updating the drivers like the suggestion you'd often see. Installed driver pack. Once it rebooted, the issue is still there. The only change is now I have Opera browser installed (and some updated drivers.)
System restored. Drivers updated. The issue is still there. At this point, I thought maybe I got an infected pc. So I had another solution attempt of installing several anti-virus programs and malware scanners and scanning my pc in hope that certain malware was causing the performance drop. Nothing was found. If there's anything, it gave me more headache because I had problem uninstalling some software.
I'm becoming more frustrated each day because how sluggish and unreliable my working machine has become and that my attempts were in vain. I have a 15-hour work & study schedule and have deadlines to meet so returning my pc for warranty(like my intuitions says now) and/or allotting more time to make windows work properly would ruin my schedule further. So this time I just installed Linux and dual-booted. With Ubuntu, my computer is buttery smooth now! No more throttling problems! At last, my machine felt like how it should be again. However, there's a catch..
I've used linux distros before as daily driver and they are fine but they all require some setting up to suit your particular need like if you're coming from Windows and some apps you use are windows-only. Luckily for my work, all the apps I need have linux versions. However, I have apps I use on my CCNP study that are windows only like bosons. I tried to setting it up on wine but it remained broken somehow. Also, installing Wine led to some dependencies problem. Now I have to deal with linux problem instead, heck. Although the absence of windows os solved my problems, it also meant that I won't have the windows only software to configure things such as keyboard light & battery charge threshold through Asus Apps. In short, I used ubuntu until I completed my work deadlines then went on to making windows work again.
This time, I backed up my files then reset windows. I thought it was okay now but then when I opened Asus ROG and MyAsus, it suddenly stuttered. So I did the reset again but this time a cloud reinstall, without the Asus preinstalled crapwares. Finally, it worked! No more stuttering any sorts...until asus crapwares are reinstalled through windows update.
At this point, I feel like I've finally pinned down the problem! The Asus products themselves! I checked the if there was Asus related updates and yeah, the rest of those led me to this discussion thread. It so unfortunate that I had to go through all of that to know that the cause of my misery was the updates that came from the laptop brand itself - Asus. Asus and its updates had been throttling my performance all along.
TL;DR
I didn't know at first that Asus updates broke my laptop so I have no idea and had to waste time trying other solutions. As a consolation, all of that arrived at this discussion thread and this workaround solution. And this worked! Thank you monesseharvin. You are a godsend.

Get your act together Asus!
Now please excuse me folks from all these venting out cause I have some schedules to repair now.