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HARDWARE DIAGNOSIS

ZT-b31b9786
Star II
System: windows 10
Battery or AC: battery
Model: X571GT
Frequency of occurrence:
Reset OS:
Screenshot or video:
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Detailed description:
7 REPLIES 7

ZT-b31b9786
Star II
sorry i forgot to give the details,
myasus-29-08-2020-08-03-02.png
why is laptop showing battery and adaptor problem as it has just been 2 months since i have purchased it ,does my battery really has a problem or is it the problem of MyAsus app,how to fix it please tell me

abdalrhman
Star I
i have the same model and facing the same problem, i do not know what the fu** is going on with this app, i am sure the bettray health is good.

ZT-b31b9786
Star II
yes ,even my battery health is good but why does MyAsus app show such a thing please give us a fix

Blake_ASUS
Community Legend II
Hello SHISHIR,
May I know what urge you to run the diagnostic ? do you have any other issue?
Please kindly share your My ASUS version as well.
Thank you.