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ASUS Vivobook X442UQ blue screen

jycan
Star I
My ASUS Vivobook X442UQ specs:
Intel® Core™ i5 7200U Processor
Windows 10 Home
4 GB DDR4 2133MHz SDRAM Onboard memory
NVIDIA® GeForce® 940MX , with 2GB GDDR5 VRAM
500GB HDD

Mid to Late 2019, my laptop started to slow down, blue screen happens from time to time when using google chrome and transferring/uploading files. I had it reformatted and cleaned up files. It went smooth again til it started to come back to same scenario. In additon, laptop can’t connect to wifi anymore and had to use an ethernet cable. I upgraded the RAM (added 8gb) last month. It worked fast and was able to connect to wifi again but when updating the drivers, it went blue screen. So I am unsure what seems to be the problem.
1 REPLY 1

Blake_ASUS
Community Legend II
Hello jycan,
May I have the error message of the blue screen?
Thank you.