Is my touchpad faulty? Vivobook Pro

iSamiSam Level 1
  1. System: Windows 11 Home
  2. Battery or AC: Both
  3. Model: M3500QC-L1177W
  4. Frequency of occurrence: Constant
  5. Reset OS: Yes
  6. Screenshot or video: System: Windows 11 Home
  7. Battery or AC: Both
  8. Model: M3500QC-L1177W
  9. Frequency of occurrence: Constant
  10. Reset OS: Yes
  11. Screenshot or video: (https) ://streamable.(com) /9zqo9x

Detailed description:

Hi, was wondering if someone could help please. I just purchased a Vivobook 15 Pro (M3500QC-L1177W) and there seems to be an issue with the touchpad. It doesn't "click" or register a right click action in the bottom right hand side of the touchpad, it's just spongy. Before I return it, is this normal or faulty?

It won't let me add URL's yet but if you add /9zqo9x on to the end of the streamable website you can find a video.

Thanks

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