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Asus vivobook 15 audio crackling when i move laptop cursor from touchpad

Star I


Hello everyone, i have an asus vivobook 15 k513eqn and the issue which i am facing that whenever i play any video on youtube and leave it for 10 to 15 seconds (not using it ) and then when i move my cursor from the touchpad

The audio crackels and it gives a electronic or buzzling sound for a split or 2 seconds and i happens everytime when i leave my laptop for 10 to 15 seconds and when checked .

I have updated my drives and still facing the same issue
Uninstalled wundows update but didn't resolved
Also uninstall and reinstall windows and also the drivers but facing the same issue

Kindly telll me if anyone facing this same issue on any asus laptop and if know how to solve
Plzz tell me



Based on your description, it seems more like a hardware issue with the touchpad.
I would suggest you bring back your laptop to our service center for further confirmation.

The following is the contact information: 

Also you can contact the local service center for help.
The following is the contact information: 

Sorry for any inconvenience it may be caused.