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Numpad not working properly in Windows 11

kevinliuzc01
Star I

‎03-07-2022 04:43 PM

System: Windows 11
Battery or AC: AC/Battery
Model: Zenbook UX371
Frequency of occurrence: Always
Reset OS:
Screenshot or video:
========================
Detailed description：
After I upgraded my Windows from 10 to 11, the Numpad's calculator function didn't work properly. According to the description, if I swipe the touchpad from the top left corner to any direction, a calculator should be opened on top of display, and if I swipe again, it should be closed. However, in Windows 11, if I swipe the touchpad multiple times, it only keeps opening new calculator windows rather than closing the existing one, and if I have other opened software, the calculator will always be at the bottom of display, which is very inconvenient.
7 REPLIES 7

Falcon_ASUS
Moderator
Moderator

‎03-07-2022 06:50 PM

kevinliuzc01
  1. System: Windows 11
  2. Battery or AC: AC/Battery
  3. Model: Zenbook UX371
  4. Frequency of occurrence: Always
  5. Reset OS:
  6. Screenshot or video:

========================

Detailed description：

After I upgraded my Windows from 10 to 11, the Numpad's calculator function didn't work properly. According to the description, if I swipe the touchpad from the top left corner to any direction, a calculator should be opened on top of display, and if I swipe again, it should be closed. However, in Windows 11, if I swipe the touchpad multiple times, it only keeps opening new calculator windows rather than closing the existing one, and if I have other opened software, the calculator will always be at the bottom of display, which is very inconvenient.


Numpad not working properly in Windows 11
@kevinliuzc01
Could you please provide me with your system update list for confirmation?
Also, please provide me :
the full model name of your laptop
the current system version and BIOS version you are using
[Notebook] How to check the model name and BIOS version | Official Support | ASUS GlobalThank you.
0 Kudos

kevinliuzc01
Star I

‎03-21-2022 07:08 PM

Falcon_ASUS

https://zentalk.asus.com/en/discussion/58714/numpad-not-working-properly-in-windows-11

@kevinliuzc01

Could you please provide me with your system update list for confirmation?

Also, please provide me :

  1. the full model name of your laptop
  2. the current system version and BIOS version you are using

https://www.asus.com/support/FAQ/1030673/

Thank you.


View post
Hello Falcon,
Here's the system update history.
screenshot-2022-03-21-190125.png
Full model name: Zenbook Flip S13 OLED (UX371)
System and bios version:
image.png
Thanks.
0 Kudos

Falcon_ASUS
Moderator
Moderator

‎03-21-2022 11:58 PM

kevinliuzc01

https://zentalk.asus.com/en/discussion/comment/206577#Comment_206577

Hello Falcon,

Here's the system update history.

screenshot-2022-03-21-190125.png

  1. Full model name: Zenbook Flip S13 OLED (UX371)
  2. System and bios version:

image.png

Thanks.


View post
@kevinliuzc01
I have sent you a message, please check.
0 Kudos

richardAmartin
Star I

‎04-04-2022 01:50 PM

Falcon_ASUS

https://zentalk.asus.com/en/discussion/comment/208162#Comment_208162

@kevinliuzc01

I have sent you a message, please check.


View post
can you share the solution here please
0 Kudos
Youtube support channel