ASUS - ZenTalk

pinkymart · ‎10-30-2021

MyASUS app says there may be an issue with the fans, but I have no issues with higher RPM's. No temperature problems. Nothing.
One click diagnosis shows no problems with the fans, but if I exclusively check fans, I get that error. Is this a software bug? Customized diagnosis fails to run both fans at the same time for some reason. I guess that what causes the issue.
I updated everything there is to update.
This is when I do one click :

This is when I do fan control exclusively.

Blake_ASUS · ‎11-24-2021

Dear all,
My ASUS 3.0.32.0 has been released to solve the fan diagnosis issue.
Please kindly help to update.
Thank you.

View solution in original post

Blake_ASUS · ‎11-01-2021

Hi there,
Can I know if you are using Win11?
And I would like to have your ASUS System Control Interface driver and MyASUS APP version.
Thank you very much.

pinkymart · ‎11-03-2021

Hello,
This post was before the latest MyASUS update. The error is now fixed.
However, it was unfortunate that I was advised by customer support to reset Windows to confirm it wasn't a hardware issue. It took 2 resets and a new update to realize MyASUS app was bugged.

Blake_ASUS · ‎11-03-2021

Hi there,
Can I have your ASUS System Control Interface driver and MyASUS APP version to double check on the issue?
Thank you.

bishaljds · ‎11-07-2021

Hey, having the exact same issue. Can someone help pls. Am on win 11.
myasus: 3.0.29.0
asus sys con interface: 3.0.13.10

ASUS - ZenTalk

Zephyrus G14 MyASUS app shows fan error.