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10-30-2021 12:53 PM
MyASUS app says there may be an issue with the fans, but I have no issues with higher RPM's. No temperature problems. Nothing.
One click diagnosis shows no problems with the fans, but if I exclusively check fans, I get that error. Is this a software bug? Customized diagnosis fails to run both fans at the same time for some reason. I guess that what causes the issue.
I updated everything there is to update.
This is when I do one click :
This is when I do fan control exclusively.
One click diagnosis shows no problems with the fans, but if I exclusively check fans, I get that error. Is this a software bug? Customized diagnosis fails to run both fans at the same time for some reason. I guess that what causes the issue.
I updated everything there is to update.
This is when I do one click :
This is when I do fan control exclusively.
Solved! Go to Solution.
11 REPLIES 11
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11-24-2021 07:07 PM
Dear all,
My ASUS 3.0.32.0 has been released to solve the fan diagnosis issue.
Please kindly help to update.
Thank you.
My ASUS 3.0.32.0 has been released to solve the fan diagnosis issue.
Please kindly help to update.
Thank you.
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09-27-2023 07:11 AM
If your Zephyrus G14's MyASUS app is showing a fan error, it indicates a potential issue with the laptop's cooling system. You should immediately stop using the laptop, shut it down, and contact ASUS customer support or a technician to diagnose and repair the fan problem. Continuing to use the laptop with a fan error can lead to overheating and potential damage to internal components.

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