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Zephyrus G14 MyASUS app shows fan error.

pinkymart
Star I
MyASUS app says there may be an issue with the fans, but I have no issues with higher RPM's. No temperature problems. Nothing.
One click diagnosis shows no problems with the fans, but if I exclusively check fans, I get that error. Is this a software bug? Customized diagnosis fails to run both fans at the same time for some reason. I guess that what causes the issue.
I updated everything there is to update.
This is when I do one click :
one-click.png
This is when I do fan control exclusively.
customized.png


11 REPLIES 11

Blake_ASUS
Community Legend II
Dear all,
My ASUS 3.0.32.0 has been released to solve the fan diagnosis issue.
Please kindly help to update.
Thank you.

oliver45
Star I

If your Zephyrus G14's MyASUS app is showing a fan error, it indicates a potential issue with the laptop's cooling system. You should immediately stop using the laptop, shut it down, and contact ASUS customer support or a technician to diagnose and repair the fan problem. Continuing to use the laptop with a fan error can lead to overheating and potential damage to internal components.