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Green screen in camera but taken photo is correct

Atul ManeshAtul Manesh Level 1
edited December 2020 in VivoBook
  1. System: ASUS vivobook X409JA
  2. Battery or AC: Battery
  3. Model: VivoBook_ASUSLaptop X409JA_X409JA
  4. Frequency of occurrence: Always
  5. Reset OS: NO
  6. Screenshot or video: SCREENSHOT
  7. serial number: L8N0CX06960735A

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Detailed description:

2020-10-30.png

There is a green tint to the camera when it is opened in the camera app but the taken photo comes properly

i have attached a screenshot of the screen

it is a brand new laptop which has just arrived yesterday

Please help me with this

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Comments

  • Blake_ASUSBlake_ASUS mod

    Hello Atul,

    Please kindly run windows update to complete all the update first.

    Let me know if it gets better.

    Thank you.

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  • willistrongwillistrong Level 1
    edited November 2020

    have you found a solution? however I kind of like how the photo looks, I mean these colors) I'm currently learning how to edit photos: change colors, background, and so on. I will be happy by the way if you can help me find material that I can study to learn this.

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