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Update failed

MONSTER
Star III
In Zenfone max pro M2 from past 5-6
update get failed. Software update is available pops up in notification bar. But every time it downloads and failed
After done all the things it shows up with popup and says your device is reverted to It's original configuration
56 REPLIES 56

veeharish2005
Zen Master I

MONSTER
Star III

MONSTER
Star III
VEL ASSA

https://zentalk.asus.com/en/discussion/36100/update-failed

Build no?


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PKQ1.WW_Phone-16.2017.1908.070-20190903

veeharish2005
Zen Master I
MONSTER

https://zentalk.asus.com/en/discussion/comment/116138#Comment_116138

Installation aborted

screenshot-20200922-220730.png


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I think you need to take your device to a service center

RadeonPS
Rising Star II
MONSTER

https://zentalk.asus.com/en/discussion/comment/115999#Comment_115999

PKQ1.WW_Phone-16.2017.1908.070-20190903


View post
[Phone] How to downgrade OS version from Android 10 to Android 9 target version? | Official Support ...screenshot-20200922-223836-7e2.png
Zenfone Max Pro (M2) ZB630KL BIOS & FIRMWARE | All Phones | ASUS IndiaTry this. READ FULL Instructions TOP TO BOTTOM. Follow correctly. Also available in the website link above.
https://dlcdnets.asus.com/pub/ASUS/ZenFone/ZB631KL/UL-ASUS_X01BD-WW-16.2017.1912.072.999-user.zip
Once this is done try checking update.
(this is actually a downgrade firmware target to 72version, but this may work.)