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ZenFone 9
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Forum Posts

[Game Genie] APK new version for ZenFone 9 only

If you have issue of Game Genie inactivity and crash, please download and install the new version of Game Genie from link below to fix this issue. Please note the apk is for Android 13 & 14 on ZenFone 9 only, and please check the Android version firs...

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Laura_ASUS by Community Manager
  • 397 Views
  • 0 replies
  • 0 kudos

[ZenFone 9] Join the Android 14 Preview Program

Hi ZenFone 9 users, We will soon have the newest Android system on ZenFone 9. ASUS hereby sincerely invite you to participate in this preview program to experience Android 14! What is the Android Preview Program? Android Preview Program lets users ex...

Screenshot_20231128-151920_System_update-horz.jpg
Laura_ASUS by Community Manager
  • 37547 Views
  • 126 replies
  • 49 kudos

Photo Thread: Pets Being Weird

This month we are hosting a photo thread for everyone to post a picture of your pets, ‘Pets being Weird.’ Share your adorable and funny pet photos in this thread! Whether you have a cuddly cat, a playful dog, a feathery bird, or any other delightful ...

A13 won't enter deep sleep

Please tell us some basic information before asking for help:Model Name: Zenfone 9Firmware Version: 33.0804.2060.73Rooted or not: noFrequency of Occurrence: alwaysAPP Name & APP Version (If your issue relates to the app):In addition to information ab...

screenshot-20221230-092811-settings.jpg screenshot-20221230-092714-asus-launcher.jpg screenshot-20221230-093144-asus-launcher.jpg
DeferYr by Star II
  • 715 Views
  • 2 replies
  • 2 kudos

Anyone else had Wi-Fi 6GHz working?

Model Name: Zenfone 9Firmware Version: WW_33.0804.2060.73Rooted or not: NotI have the ROG router GT-AXE16000 which supports 6GHz Wi-Fi 6E. The Zenfone 9 says it supports tri-band Wi-Fi, including 6GHz. When the Zenfone scans for the 6GHz network, it ...

Can't access downloads on support tab in Asus Website

When I click "support" on this page (which used to take me to downloads for firmware and apps)https://www.asus.com/mobile/phones/zenfone/zenfone-9 now takes me here:https://www.asus.com/mobile/phones/zenfone/zenfone-9/helpdesk_knowledge/Where are the...

Zenfone 9 16gb 256GB Dual Sim Shipped to Mexico????

Please tell us some basic information before asking for help:Model Name:Zenfone 9 Dual SimFirmware Version:Rooted or not:Frequency of Occurrence:APP Name & APP Version (If your issue relates to the app):In addition to information above, please also p...

Camera still horrible after android 13.

Hello,I've managed to update to android 13 and the main camera is still blurry (cannot focus) in every mode possible (vide , photo, Pano etc.) Except for the wide angle one (that one works pretty good).Can we at least have an answer from ASUS regardi...

nba4pop by Star II
  • 5468 Views
  • 18 replies
  • 8 kudos

Long screenshots not available from recent apps

Please tell us some basic information before asking for help:Model Name: Zenfone 9Firmware Version: 33.0804.2060.73Rooted or not: noFrequency of Occurrence: alwaysAPP Name & APP Version (If your issue relates to the app):In addition to information ab...

DeferYr by Star II
  • 918 Views
  • 4 replies
  • 0 kudos

A13 broke Polar H10 pulse monitor

Please tell us some basic information before asking for help:Model Name: Zenfone 9Firmware Version: both 33.0804.2060.73 and 33.0804.2060.65Rooted or not: noFrequency of Occurrence: alwaysAPP Name & APP Version (If your issue relates to the app): var...

screenshot-20221225-002306-asus-launcher.jpg screenshot-20221225-002344-asus-launcher.jpg screenshot-20221225-002408-asus-launcher.jpg
DeferYr by Star II
  • 1962 Views
  • 9 replies
  • 4 kudos

Google battery drain after closing maps

Device: Zenfone 9Frequency: any time Google Maps has been used for navigation ========================================I've noticed a couple times that after using Google Maps to navigate, battery drain significantly increases. Even after a recharge a...

Zenfone 9 vertical stripe when recording

Please tell us some basic information before asking for help:Model Name: zenfone 9Firmware Version: 32.2050.2050.34 android 12Rooted or not: NotFrequency of Occurrence: whenever i try and record something that isnt in direct sunlightAPP Name & APP Ve...

Biggie by Rising Star I
  • 641 Views
  • 2 replies
  • 0 kudos

Battery Drain Faster

Please tell us some basic information before asking for help:Model Name: Zenfone 9Firmware Version: latest update available Rooted or not: notFrequency of Occurrence: oftenAPP Name & APP Version (If your issue relates to the app):In addition to infor...

Anonymous by Not applicable
  • 2170 Views
  • 11 replies
  • 5 kudos