01-06-2023 04:20 AM
01-18-2023 06:48 AM
Can you share the log for the camera issue?
01-27-2023 06:17 AM
Thanks for your response. I have recorded the screen and created a log file. The main camera is randomly going black. Nothing works. I tried restarting, using different apps, nothing works. As you can see that the wide camera keeps working. Plz see the log and screen recorder files.. thanks
02-08-2023 05:10 AM
I heard back from the R&D team, as per their analysis, the video file looks like the main Camera cannot be turned on, but the wide-angle lens can be turned on.
The team suspects it to be a hardware problem. I recommend you contact your nearest Asus service center and get the device examined.