ZenFone 9
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[ZenFone 9] Join the Android 14 Preview Program

Hi ZenFone 9 users, We will soon have the newest Android system on ZenFone 9. ASUS hereby sincerely invite you to participate in this preview program to experience Android 14! What is the Android Preview Program? Android Preview Program lets users ex...

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Laura_ASUS by Community Manager
  • 29808 Views
  • 126 replies
  • 50 kudos

Photo Thread: Pets Being Weird

This month we are hosting a photo thread for everyone to post a picture of your pets, ‘Pets being Weird.’ Share your adorable and funny pet photos in this thread! Whether you have a cuddly cat, a playful dog, a feathery bird, or any other delightful ...

Zenfone 9 is no good to me on T-Mobile

I purchased this phone because it's a great product and I thought that since I was buying the US version it would work perfect because it has all the bands. I've come to find out that on T-Mobile it's missing three out of the four 5G bands. Now I kno...

A13 won't enter deep sleep

Please tell us some basic information before asking for help:Model Name: Zenfone 9Firmware Version: 33.0804.2060.73Rooted or not: noFrequency of Occurrence: alwaysAPP Name & APP Version (If your issue relates to the app):In addition to information ab...

screenshot-20221230-092811-settings.jpg screenshot-20221230-092714-asus-launcher.jpg screenshot-20221230-093144-asus-launcher.jpg
DeferYr by Star II
  • 540 Views
  • 2 replies
  • 2 kudos

Anyone else had Wi-Fi 6GHz working?

Model Name: Zenfone 9Firmware Version: WW_33.0804.2060.73Rooted or not: NotI have the ROG router GT-AXE16000 which supports 6GHz Wi-Fi 6E. The Zenfone 9 says it supports tri-band Wi-Fi, including 6GHz. When the Zenfone scans for the 6GHz network, it ...

Can't access downloads on support tab in Asus Website

When I click "support" on this page (which used to take me to downloads for firmware and apps)https://www.asus.com/mobile/phones/zenfone/zenfone-9 now takes me here:https://www.asus.com/mobile/phones/zenfone/zenfone-9/helpdesk_knowledge/Where are the...

Zenfone 9 16gb 256GB Dual Sim Shipped to Mexico????

Please tell us some basic information before asking for help:Model Name:Zenfone 9 Dual SimFirmware Version:Rooted or not:Frequency of Occurrence:APP Name & APP Version (If your issue relates to the app):In addition to information above, please also p...

Camera still horrible after android 13.

Hello,I've managed to update to android 13 and the main camera is still blurry (cannot focus) in every mode possible (vide , photo, Pano etc.) Except for the wide angle one (that one works pretty good).Can we at least have an answer from ASUS regardi...

nba4pop by Star II
  • 4352 Views
  • 18 replies
  • 8 kudos

Long screenshots not available from recent apps

Please tell us some basic information before asking for help:Model Name: Zenfone 9Firmware Version: 33.0804.2060.73Rooted or not: noFrequency of Occurrence: alwaysAPP Name & APP Version (If your issue relates to the app):In addition to information ab...

DeferYr by Star II
  • 667 Views
  • 4 replies
  • 0 kudos

A13 broke Polar H10 pulse monitor

Please tell us some basic information before asking for help:Model Name: Zenfone 9Firmware Version: both 33.0804.2060.73 and 33.0804.2060.65Rooted or not: noFrequency of Occurrence: alwaysAPP Name & APP Version (If your issue relates to the app): var...

screenshot-20221225-002306-asus-launcher.jpg screenshot-20221225-002344-asus-launcher.jpg screenshot-20221225-002408-asus-launcher.jpg
DeferYr by Star II
  • 1490 Views
  • 9 replies
  • 4 kudos

Google battery drain after closing maps

Device: Zenfone 9Frequency: any time Google Maps has been used for navigation ========================================I've noticed a couple times that after using Google Maps to navigate, battery drain significantly increases. Even after a recharge a...

Zenfone 9 vertical stripe when recording

Please tell us some basic information before asking for help:Model Name: zenfone 9Firmware Version: 32.2050.2050.34 android 12Rooted or not: NotFrequency of Occurrence: whenever i try and record something that isnt in direct sunlightAPP Name & APP Ve...

Biggie by Rising Star I
  • 508 Views
  • 2 replies
  • 0 kudos