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smart key quick access sensitivity

Star I


I have noticed that the smart key swipe quick access has some weird sensitivity issues. Sometimes working sometimes not, is there something I am missing to increase this sensitivity/ reliability. Might have been better on A12 but I updated out of the box



Hey  @zf9dan,

Can you tell me which action has been assigned to the Smart Key?

Hey Mansi,

it has been set to show notifications 

yeah it is unusable, erratic is best description. too sensitive and you have to turn it off. same as battery for the back of the phone 


Hey @zf9dan,

Can you please share a log file along with a video recording of the issue?

Please follow the below steps to enable the built-in log tool (Bug reporter).
1. Open “Calculator APP”
2. Enter “.19595+=”
3. Select the Log type according to the type of issue you want to capture. “General cases” will work for most issues.
4. After your selection the log tool will exit so you can duplicate the issue or wait for it to happen. Try to use the screen recorder to show your issue when possible. If you can't screen record your issue, then please take a screenshot right after the issue has occurred (as a timestamp) so we know where to look in the log.
5. Navigate back to the log tool via calculator and Tap "FINISH AND SHARE".
6. It takes several minutes for the log to generate. You can exit and do other stuff in the meantime. A silent notification will tell you once the process is done. Tap the notification and then the share button to upload the file to Google Drive and share the link with a moderator. Just make sure to change the permission first so that everyone with the link has permission to view it.
Note: When you're no longer planning on logging your device, enter “.09595+=” in the calculator and the log tool will stop as well as deleting all stored log files. Make sure to share via calculator. The files found in internal storage -> asus_log are not the correct files (they are only 1.2kb)