ZenFone 9
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[ZenFone 9] Join the Android 14 Preview Program

Hi ZenFone 9 users, We will soon have the newest Android system on ZenFone 9. ASUS hereby sincerely invite you to participate in this preview program to experience Android 14! What is the Android Preview Program? Android Preview Program lets users ex...

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Laura_ASUS by Community Manager
  • 36185 Views
  • 124 replies
  • 49 kudos

Photo Thread: Pets Being Weird

This month we are hosting a photo thread for everyone to post a picture of your pets, ‘Pets being Weird.’ Share your adorable and funny pet photos in this thread! Whether you have a cuddly cat, a playful dog, a feathery bird, or any other delightful ...

Scaling of Messenger window under chat bubbles

Hi! I've just started using Zenfone 9 after battery in my Galaxy S10 died. I enjoy my experiences with Asus for now, but there are some issues with Messenger app when using chat bubbles:There's a "manage" button in the bottom of the screen. For such ...

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Pixi by Star I
  • 1982 Views
  • 3 replies
  • 0 kudos

Camera access quick setting also disables microphone

If you disable the "camera access" using the quick setting toggle, the microphone also gets disabled/muted. As a result, all apps requiring the microphone (assistant, phone, recorder, etc) stop working properly. The microphone seems indeed enabled (n...

Netflix quality downgraded from widevine 1 to widevine 3

I am using Zenfone 9 and recently I loose my Netflix Widevine L1 support and it is downgraded to Widevine L3 and quality from HDR to SD. What to do?Model Name: Zenfone 9Firmware Version:Rooted or not: not rootedFrequency of Occurrence:APP Name & APP ...

Low voice quality after 5 minutes of call

Hello there,I'm having issues with my Zenfone 9, not rooted, build number WW_33.0804.2060.100, Android 13.I'm constantly receiving complaints about my voice quality during the call. It usually happens after a certain time period from the beginning of...

Smikee by Star III
  • 2268 Views
  • 9 replies
  • 6 kudos

Resolved! Light Mode

Why Light Mode does not apply to Quick Setting Panel? Asus is time that you get it together, too many bugs and less software updates won't help to keep your customers! My Zenfone 9 has the latest update available as today 3/25/2023, my Zenfone 9 is n...

Anonymous by Not applicable
  • 770 Views
  • 2 replies
  • 1 kudos

Call errors

  1. Model Name: Asus zenFone 9 16/256 GB 2. Firmware Version: WW_33.0804.2060.100 3. Rooted or not: NO 4. Frequency of Occurrence: 1-2 times a week5. APP Name & APP Version (If your issue relates to the app): Call  Hello, I have problems when callin...

Tomy90c by Rising Star I
  • 1232 Views
  • 7 replies
  • 0 kudos

Resolved! Notifications coming in late

Hello all, First off want to say to any asus tech team I've been loving the phone. That being said as of the past  week or so my notifications have been coming in what seems to be batches.When I unlock my phone notifications will come in all at once ...

Battery consumption while traveling

Hi, I was traveling by train and noticed that the phone is getting really hot. It looks like it's constBantly searching for network or something. Never had this issue on my previous phones. I only had data on and Bluetooth listening to Spotify. Don't...

matisku by Star II
  • 893 Views
  • 5 replies
  • 0 kudos

Default Notification Sound

When I set the "Notification sound" in the "Sound & vibration" settings, I still receive notifications from apps with another notification sound. (Screenshot 1)Checking the notification settings for any specific app shows that each notification categ...