I heard back. This is what was stated:
"Our technicians determined that this unit is functioning properly. Because of that no replacement could be offered. Replacements are only covered in the case where an item cannot be repaired and are not authorized for No Trouble Found situations which is how we describe the situation where an item is tested at the facility and the problem cannot be reproduced or it is determined that the issue was part of the normal function of the device."
Not sure how they can't find it. I think the technicians may simply be inept. Leaving smudges on both internal cameras during the first RMA showed a low level of quality from the repair team.
So seems as long as Asus says the item is "working as intended" they feel they are exempt from their responsibility. If they return the item with the same defect. I will post a video and then look into filing a case for breach of warranty. This is totally unprofessional. And unacceptable.
