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Photos issue

Rak_123
Star I

All the photos and videos captured are getting disappeared automatically...I am so tensed with this... please help asap🙏🙏

3 REPLIES 3

sonoro
Star III

Do you have "storage manager" enabled? There you have the option to automatically delete photos & videos after a specified period of time.

Settings -> Storage -> Storage Manager (turn off toggle)

Mansi_ASUS
Moderator
Moderator

Hey @Rak_123,

Does this issue occur only while using the native Asus camera? Or does it happen while using other camera software as well? Also, did the picture appear briefly and then disappeared?

ZenBot
Community Manager
Community Manager
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