Dooboo
@lukasz.szabelski Something will change, people who is making a little research about buying this phone hopeful finds all these threads and makes the right decision.
I have lost money already because of this, from a full priced phone to 20% less because had to sell it as used phone. Not including the cases and screen protector i bought. And Asus is just too stubborn to replace the unit when its due. Why would we want to continue using a phone that breaks randomly with no reason at all? Even they dont know why and how to fix it so they just replace the main board with a new one. But this new board is exactly the same board in the first place. What stops it from getting ramdump again?
Asus is a joke.
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If you are like me, I won't look on these forums for a new phone, I went to reviews on youtube. Someone should make a video about the problem. I personally think it was a problem that occured after the .113 update. Althought it could be anything. I understand the pain and frustration as my zenfone completly bricked itself. I may have had a ram-dump, but I left my phone unattended, and came back to a turned off screen and an unresponsive phone.
I hope Asus will take action quickly after researching the first few examples, I don't think they are waiting for this kind of critism. Nor do I think they are trying to silence us. I do think it's good to share this with other media, like in youtube comments and websites like tweakers and gsmarena. So far I saw a number that there were 10 ramdump cases, but by the looks of the more posts on this website, there's more. Possibly the tip of an iceberg, but I won't assume how large that iceberg is. However if Asus wants to avoid backlash, they should at least report something to the media about this problem occuring.
I think it's best to be civil about it, having a new fast phone for a few months, getting used to it, and then having to result to an old backup phone sucks and is frustrating. There's not much you can do about this situation, complaining to them is demotivating. While just explaining and sharing the problem is enough.
I still liked the zenfone 8, I think they will fix this problem, whether it being a firmware or hardware issue. I hope they will bring a workaround or fix. And I have previously owned Asus devices that weren't phones, and they always patched problems up perfectly in my opinion. So I think the same applies here and that I will be able to continue to enjoy my zenfone 8 for some while longer.
tldr; bad things happen, lets not assume the worst and look at your options.
