flolaff
Last answer from my 500€ repair bill : “Im really sorry but our answer will not change. By using the unlock tool you have agreed that the warranty will be dropped, no matter what problem you are experiencing and regardless of how the problem arose.”
So basically they agree that they’re scamming me but they don’t care because they “can”.
I’ll get my lawyer involved ASAP and open a lawsuit. If anyone can help me in the process it would be very welcome.
View post
Before you download, install, and use the Unlock Device App (“Service”),
you understand that you need to take all risks in terms of quality and
performance of the Service, including but not limited to: once you
trigger the Service, you’re not able to recover your ASUS products to
the original status at the time of manufacturing (“Original Product”)
anymore. Original Products which is used with the Service (“Changed
Product”) will no longer be regarded as the Original Products. The
software updates will not be available to the Changed Product, and the
digital content in the Changed Product may no longer be used. In
addition, the software and hardware problems of your ASUS product caused
by using the Service may not apply to your ASUS Warranty Information,
please read ASUS Warranty Information of your ASUS product carefully on
ASUS official website.(
https://bacchus.asus.com/support/Article/1060/)You can gladly send them this reply. It states very clearly that if any software or hardware defects caused by using the service happen then warranty won't cover it however your phone died due to a known hardware defect, meaning your phone should be covered by the warranty and charging money for the repair is illegal. If they still refuse you have a strong case, should be free money as far as I'm concerned.
