ZenFone8 stuck on waiting for flashing full ramdump

[mail_jackr]

As requested by the mod - opening new discussion for the issue.
The Flashing Full Ramdump happened to me too - the phone was being charged over the night and the error was waiting when I woke up.
I hope that at least your service will fix it quickly.

[flolaff]

marzvin

https://zentalk.asus.com/en/discussion/comment/186764#Comment_186764

https://zentalk.asus.com/en/discussion/comment/186771#Comment_186771

I agree, considering the issue has nothing to do with whether or not phone is rooted, I think Asus are being unreasonable here. This only creates a more toxic relationship with customers.

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Just to clarify the situation for everyone:
-Yes, I think I used the unlock tool the day I received the phone, almost as a "reflex" but then didn't do anything with it, as there weren't lots of mods available back then, and didn't touch it since then (June).
-I didn't root the phone, and it was running stock software. The problem actually happened when I was in Europapark during my vacations, when I had better things to do than messing with my phone or something lol. So clearly the issue is completely unrelated.
-Here's the email I got when I asked why the 500€ logicboard replacement wasn't covered by the warranty.
// Image removed by moderator.
I'm sure this is all a misunderstanding, and it should get sorted out in the end, as everyone seems to at least get their phone fixed for free, even with an unlocked bootloader. Gustav is looking into my case, hopefully he will be able to find a solution. I'll update you when I have news.

[zoltan_dosa]

marzvin

https://zentalk.asus.com/en/discussion/comment/186787#Comment_186787

Hi this ain't good, where did you buy it from originally? I thought Asus check warranty details before accepting the item back?

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I bought it from a mobile shop in Croatia. They did complain about it at start, but they still accepted it for service and fully paid for DHL to pick it up and take it to Czech Republic.

[marzvin]

flolaff

https://zentalk.asus.com/en/discussion/comment/186778#Comment_186778

Just to clarify the situation for everyone:

-Yes, I think I used the unlock tool the day I received the phone, almost as a "reflex" but then didn't do anything with it, as there weren't lots of mods available back then, and didn't touch it since then (June).

-I didn't root the phone, and it was running stock software. The problem actually happened when I was in Europapark during my vacations, when I had better things to do than messing with my phone or something lol. So clearly the issue is completely unrelated.

-Here's the email I got when I asked why the 500€ logicboard replacement wasn't covered by the warranty.

I'm sure this is all a misunderstanding, and it should get sorted out in the end, as everyone seems to at least get their phone fixed for free, even with an unlocked bootloader. Gustav is looking into my case, hopefully he will be able to find a solution. I'll update you when I have news.

View post

Thanks please keep us posted, as this isn't good at all!

[marzvin]

marzvin

https://zentalk.asus.com/en/discussion/comment/186794#Comment_186794

Thanks please keep us posted, as this isn't good at all!

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Hopefully @Gustav_ASUS will look into this.

[th_besch]

My phone works fine so far, and I like this device! I don't want to have it sent to service and get it back in whatever condition.
So here is what I'm thinking of: If the ramdump issue should be caused by any kind if software related stuff, this should be fixed by a software patch. If I just knew that asus is working on that kind of solution I would switch the phone off until the patch is released.
The only thing I need is a clear word from asus. Any answer would be gratefully accepted!!