02-18-2023 05:47 PM - last edited on 01-16-2024 01:04 AM by ZenBot
I got an OTA update on my Zenfone 8 to Android 13, and after that my Hotspot isn't working. The button isn't even moving to ON. I have tried changing all Hotspot settings, factory reset the phone, still not working. I downgraded to A12 and it started working. Updated it back up to A13, again not working.
02-20-2023 12:45 AM
I just checked the warranty status of my phone on the Asus website and it is out of warranty.
BTW, how can my phone motherboard be damaged if downgrading to Android 12 makes everything work flawlessly again.
02-20-2023 11:57 AM - edited 02-20-2023 12:02 PM
Mine was bought over 12 months ago as well. I rely on my hotspot! A forced beta update that breaks my motherboard is ridiculous if true, but I've also read downgrading to 12 fixes it so...
I just hope a hotfix comes soon. Not that it changes the fact that this should have been caught in testing before being pushed to our phones.
02-21-2023 04:58 PM - edited 02-21-2023 04:58 PM
Hello, @ASuspiciousBuy .
Kindly check the top right corner of the screen to share the requested information in the PM inbox.
Thnak you.
02-21-2023 07:08 PM
I have the same issue, this is creating significant challenges for me. Please advise. Thank you-
02-21-2023 07:14 PM
Hello, @Plshlp .
Please check the top right corner of the screen and kindly share the details requested in the PM inbox.
Thank you!