Zenfone 8 appears on AT&T 3G sunset list of approved devices but does not support voice

[mikekatzintel]

Please tell us some basic information before asking for help:
Model Name:
Firmware Version:
Rooted or not:
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Brand New Zenfone 8 purchased from Amazon in the US, no rooting or mods and latest Android 12 update applied. The phone appears on AT&It's approved list at att.com/3gsunset, but the phone will not make or receive voice calls. AT&T 611 says that VoLTE support is required, and that I need to buy a new phone. I otherwise like the Zenfone 8. Should I return it or will Asus work this out with AT&T?

[Volodesi]

mikekatzintel

Please tell us some basic information before asking for help:

1. Model Name:
2. Firmware Version:
3. Rooted or not:
4. Frequency of Occurrence:
5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

Brand New Zenfone 8 purchased from Amazon in the US, no rooting or mods and latest Android 12 update applied. The phone appears on AT&It's approved list at att.com/3gsunset, but the phone will not make or receive voice calls. AT&T 611 says that VoLTE support is required, and that I need to buy a new phone. I otherwise like the Zenfone 8. Should I return it or will Asus work this out with AT&T?

Zenfone 8 appears on AT&T 3G sunset list of approved devices but does not support voice

Wrong forum. This is for ROG Phone 2.

[mikekatzintel]

Thanks @Volodesi
I created a separate post under the Zenfone 8 forum.

[ASUS_Bot]

Thread automatically closed due to inactivity. If the reported issue has not been resolved or you require further assistance from one of our moderators, please create a new thread and we will be with you shortly.

[ASUS_Bot]

Thread automatically closed due to inactivity. If the reported issue has not been resolved or you require further assistance from one of our moderators, please create a new thread and we will be with you shortly.