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WiFi not working

NickBlueEyed
Star II

My WiFi just suddenly stopped working and it doesn't turn on. I tried restarting the phone, but no luck. I don't know if it broke after an update, but the Bluetooth option seems to be working fine, so it doesn't seem like a physical damage or something. Please help.

15 REPLIES 15

NickBlueEyed
Star II

I still haven't found a solution to my problem. Garbage company and products.

hilman39
Star I

I have the same problem: wifi is not working while BT is OK.
I've tried to downgrade it to Android 11, the original Android version when it was first launched. But unfortunately, that doesn't work. Until now I have installed Android 13 again. May be any of you have solved the problem, let me know....thanks

Falcon_ASUS
Moderator
Moderator

@hilman39 
According to what you described, please refer to the following FAQ to try to troubleshoot your Wi-Fi problem first. 
https://www.asus.com/support/faq/1006657 
If the issue persists, I have PM you for confirming your product warranty.
Please check the PM inbox at the top right corner of the screen and kindly provide the requested information.
Sorry for any inconvenience it may be caused.

stop spamming people with this sh-t, it's not working, if it worked we wouldn't still be here and continue to complain. idiot.

It's a 2021 product era, why do you ask about warranty? Is this product has lifetime warranty?

And by the way, the link you gave me, sorry it's just for a normal condition, in this case my phone won't capture any available network. And I agree with Nick: just stop that spam, it's not working at all pak.