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Snapchat camera sucks

off2fly115
Rising Star II
For the love of God, can Asus PLEASE just fix the camera+mic quality for 3rd party apps?!?
The camera and mic on the main camera app is great. But when it comes to Snapchat and Instagram, this phones camera is absolutely horrible.
1. Can't take lowlight videos/pictures without huge distortion and light streaks. Seems like I can't take a good picture in lowlight unless I'm using a tripod because of their decision to shoot in super low fps to increase the brightness of images and videos 🤦‍:male_sign:🤦‍:male_sign: Zenfone 6 had perfect lowlight performance so it's a shame that the Zenfone 8 is performing so bad.
2. The audio quality for Snapchat videos sound distorted. Like seriously what the hell.
3. WHY ARE ALMOST ALL SELFIE CAMERA PICTURES SO DISTORTED ON SNAPCHAT. The post processing of the picture completely destroys it.
This phone had SO much potential. In the US, 99% of people use their Snapchat+Instagram cameras more than their main camera apps so it's such a shame that Asus seems to not really care about 3rd party app camera performance. My 2 friends returned their Zenfone 8's because of how bad the 3rd party camera/video performance was.... Sadly I will be selling my Zenfone 8 as well because I can no longer return it for a refund. I gave it over 3 months in hopes that Asus would fix the problem because I loved the phone so much. Huge bummer guys 😞 I still love Asus, but the 3rd party app camera performance needs to be one of their top 5 priorities considering how many people use it.
8 REPLIES 8

Neo24
Star II
off2fly115

https://zentalk.asus.com/en/discussion/comment/189236#Comment_189236

Nope, it had not been fixed. We've been telling them what we want and how we want it to be tuned, but they refuse to listen. Night time performance on snap and IG is especially horrible compared to the Zenfone 6 🥲


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they should at least let us tune it manually

off2fly115
Rising Star II
Neo24

https://zentalk.asus.com/en/discussion/comment/189575#Comment_189575

i mean it could be , but my problem is with the shutter and iso , it overbrigten the images but the videos are so damm laggy


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Exactly. This is what I've been trying to say but nobody listens. My Snapchat videos are literally embarrassing to post on my story because of how bad they look especially at night. Like c'mon. Just adjust the ISO and don't try to overnight the pictures and videos for 3rd party camera apps. It's that simple 😩😩
@Gustav_ASUS @Irene2_ASUS @CH_ASUS @Gustav

Neo24
Star II
@Gustav_ASUS @Irene2_ASUS @CH_ASUS @Gustav
please look into this asap

off2fly115
Rising Star II
Neo24

@Gustav_ASUS @Irene2_ASUS @CH_ASUS @Gustav

please look into this asap


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Yes please!! It needs to be looked at asap.