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Camera Icon On Status Bar

Rafa01
Star I

Screenshot_20230423-121238_Chrome~2.jpg

Hi!

This icon, which I assume should only appear when the camera is being used, will not go away. This happens often and consistently, particularly when I open snapchat (I'm not sure if it happens with other apps that use the camera). The only way to make it go away is if i restart my phone, which I've done several times in the short time I've owned this phone; it just comes back again regardless. 

 

Please help! Thank you.

 

4 REPLIES 4

tochmi
Zen Master I

Cuando te aparezca ese icono de cámara y NO estés en Snapchat, fuerza el cierre de esta app para descartar que es quien la deja activa y no la cierra. 

Screenshot_20230424-084808_Settings (1).jpg

I've already tried this and it does not work. I tried force closing snapchat and force closing the camera app. 

I am sorry! 

You will have to contact the technical service... 

I hope they solve it for you soon. 

ZenBot
Community Manager
Community Manager
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