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HOTSPOT & Wifi cannot ON , and Camera don't flip

Star I

My Asus zenfone 8 flip suddenly have some malfunction a few days ago 01-May-2024. I am very sad. I have taken very good care of it. The problems are

  • Wifi can't turn on, hence can't be used
  •  Hotspot can't turn on, hence can't be used (a word "Error" written under the hotspot setting)
  • Flip camera not working, hence front camera can't be used (showing a notice there something blocking the camera, while there nothing)

I have restart it multiple times and problem still persist. I have read other customers' problems on this site. We have the exact same problems. No solution. 🙂



According to what you described, please refer to the following FAQ to try to troubleshoot your Wi-Fi problem first. 
If the issue persists, I have PM you for confirming your product warranty.
Please check the PM inbox at the top right corner of the screen and kindly provide the requested information.
Sorry for any inconvenience it may be caused.

I have same problem i did the basic trouble shooting resetting my phone but no luck, still cant connect to wifi and cam is not working pls help me


Star I

Regarding the camera - I received a message about the inability to open the camera because something is blocking it. Switching the phone to developer mode helped fix this problem. (Settings - System - About Phone - Software information. Now tapping "Build number" utill see text "You are now a developer!"). After that i reboot my phone and it`s finaly works!

Star I

I have the same issue as Sobun, Nizam3 (from 6 months ago) ZENFONE 8 FLIP WIFI, HOTSPOT AND FLIP CAMERA SUDDE... - ASUS - ZenTalk - 401184

Also here Zenfone 8 wifi not connecting. I've tried everything. Should I get it repaired? : r/ASUS (
Also here Zenfone 8 Flip Wifi/Hotspot stopped working after random restart. : r/ASUS ( 

Is this really a hardware issue (Wifi Chip and camera motor?) or can it be fixed with software? Enabling Developer Mode didn't work for me. I factory reset my phone, lost 3 years worth of data 😞

Why is this issue suddenly popping up with no apparent cause and the only way to fix it is to either RMA or have a service center fix it and most of the phones now is out of warranty?