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HOTSPOT & Wifi cannot ON , and Camera don't flip

Sobun
Star I

My Asus zenfone 8 flip suddenly have some malfunction a few days ago 01-May-2024. I am very sad. I have taken very good care of it. The problems are

  • Wifi can't turn on, hence can't be used
  •  Hotspot can't turn on, hence can't be used (a word "Error" written under the hotspot setting)
  • Flip camera not working, hence front camera can't be used (showing a notice there something blocking the camera, while there nothing)

I have restart it multiple times and problem still persist. I have read other customers' problems on this site. We have the exact same problems. No solution. 🙂

2 REPLIES 2

Falcon_ASUS
Moderator
Moderator

@Sobun 
According to what you described, please refer to the following FAQ to try to troubleshoot your Wi-Fi problem first. 
https://www.asus.com/support/faq/1006657 
If the issue persists, I have PM you for confirming your product warranty.
Please check the PM inbox at the top right corner of the screen and kindly provide the requested information.
Sorry for any inconvenience it may be caused.

BoGGy97
Star I

Regarding the camera - I received a message about the inability to open the camera because something is blocking it. Switching the phone to developer mode helped fix this problem. (Settings - System - About Phone - Software information. Now tapping "Build number" utill see text "You are now a developer!"). After that i reboot my phone and it`s finaly works!