03-26-2025 01:21 PM
Since the Android 15 update, the camera app on my Zenfone 10 crashes, whenever I take a picture with the selfie cam in landscape mode when the phone is rotated to the right (!).
- deleting cache/data didn't help
- phone does not crash in portrait or when rotated to the left (!)
- the camera app crashes about 1 second after taking the picture while saving the image
- the image file is lost / not saved
- the crash is 100% reproducible on my phone
- with Android 14 it worked properly
- other camera apps work properly (e.g. Gcam)
03-30-2025 01:13 AM
I experience the same issue, it is very annoying.
a month ago
Hello @zwan33
I do recommend clearing the cache of the app, you can do this by longpressing the app icon > app info > Storage and cache > Clear cache and Clear storage
a month ago
I've tried that, but to my surprise it didn't help. It's actually part of my standard problem solving routine. Unfortunately, the described behaviour still occurs.
a month ago
Does this happen only when the phone is rotated to the right?