10-01-2020 04:26 AM - last edited on 01-16-2024 12:40 AM by ZenBot
10-02-2020 03:01 AM
sekatoreThen you may contact your local ASUS service or reseller.Thank you for the answers. I accepted this issue https://zentalk.asus.com/en/discussion/36175/screen-is-green-cant-fix-that-with-splendit#latest. but I do not accept the answer:
https://zentalk.asus.com/en/discussion/comment/120711#Comment_120711
Do you have a premium car with a hole in the roof prepared for the sunroof? 🙂
Generaly is visible always in daylight (less or more) .
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10-02-2020 07:45 AM
CH_ASUSDo all Zenfone 7 units have that? I can't seem to spot this rectangle on mineHi
The OLED panel in ZenFone 7 is prepared for under-display fingerprint sensor. Of course, the phone itself does not employ it.
This phenomenon can be visible on all phones which have screens prepared or using under display fingerprint sensors and generally only visible in specific daylight conditions on light backgrounds.
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10-03-2020 03:30 AM
CH_ASUSThat is the problem. I always praised technical support and service in Asus and it's the first time I'm disappointed. I described those problems and sent it to technical suport (green tint and dark triangle). I got a reply - "send it to service center - thats all". So, I sent the phone to service (with technical support case number), after seven days it came back with a note saying "sorry for this ... it's ok".https://zentalk.asus.com/en/discussion/comment/120884#Comment_120884
Then you may contact your local ASUS service or reseller.
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