a month ago
Hi everyone,
Full dark screen on my Asus ZenFone GO, everything else seems to be working fine. When I press the power button, I hear an audio message saying, The screen is off, but nothing appears on the display its shows only black full screen. I have tried restarting, but still no luck.
Is there any way to fix this black issue, or could it be a software issue?
4 weeks ago
@mercyjoyce
Based on your description, it seems that the screen is malfunctioning.
We recommend you take your phone to a service center for further inspection.
The following is the contact information:
https://www.asus.com/support/service-center-location
Also you can contact the local service center for help.
The following is the contact information:
https://www.asus.com/support/CallUs#
Sorry for any inconvenience it may be caused.
4 weeks ago
ok, Thank you for your response.