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Phone audio from wrong speaker

guntherguerra
Star III
Whenever I recieve a phone call the callers audio comes out from the bottom speaker. I need to toggle speaker ON/OFF for it to come out the correct speaker.

I just upgraded to Android 10. 8/256gb US model

I have done basic troubleshooting. Power cycle, safe mode, clear cache on phone app. Etc

Any other suggestions?
69 REPLIES 69

skylerwolfe
Zen Master I
Anders_ASUS

Interesting. Do you happen to have T-mobile? We have 5z Android Q beta users with T-mobile that have the same issue


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I posted in the "no mic"thread that mine does this too on TMobile US. Toggle works as I noted there. Doesn't always happen. I'd have to check that thread again to see what I said.

Edit - whoops thought this was a new thread not a resurrected thread

Anders_ASUS
Hall of Fame III
This will be fixed in next FOTA

guntherguerra
Star III
That is great news, is there an ETA on that?

guntherguerra
Star III
Hey, I updated my phone to latest firmware, but the problem does not seem to be resolved?

LP_ASUS
Community Legend I
guntherguerra

Hey, I updated my phone to latest firmware, but the problem does not seem to be resolved?


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Are you willing to factory reset your phone so that we can be 100% sure that the update didn't resolve the issue? I can forward this back to the software team, but I'm very curious if a factory reset would resolve this for you.