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Phone audio from wrong speaker

guntherguerra
Star III
Whenever I recieve a phone call the callers audio comes out from the bottom speaker. I need to toggle speaker ON/OFF for it to come out the correct speaker.

I just upgraded to Android 10. 8/256gb US model

I have done basic troubleshooting. Power cycle, safe mode, clear cache on phone app. Etc

Any other suggestions?
69 REPLIES 69

guntherguerra
Star III
I am using the default phone app. I've cleared both of the ones that appear in settings but no change.

My wifes Zenfone6 has exactly the same issue. I am assuming its somehow related to the Android 10 update

guntherguerra
Star III
I just tried using FB, Duo, and Whatsapp calls. They all work properly. Only one is regular calls that does this.

guntherguerra
Star III
I am seeing on the zenfone6 subreddit that others have this same issue