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Phone audio from wrong speaker

guntherguerra
Star III
Whenever I recieve a phone call the callers audio comes out from the bottom speaker. I need to toggle speaker ON/OFF for it to come out the correct speaker.

I just upgraded to Android 10. 8/256gb US model

I have done basic troubleshooting. Power cycle, safe mode, clear cache on phone app. Etc

Any other suggestions?
69 REPLIES 69

guntherguerra
Star III
Im on Tmo and have tried everything on this thread including wipe. Still bad for me

Anders_ASUS
Hall of Fame III
We're sorry about the delay and all the inconvenience this has caused you. We have finally managed to iron out this last T-mobile bug and it will be fixed with the next FOTA.

skylerwolfe
Zen Master I
skylerwolfe

https://zentalk.asus.com/en/discussion/comment/40863#Comment_40863

Odd. I'm on T-Mobile too and it seems like the issue was fixed for me with 119. I'll test again, though, and comment if I find otherwise.


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Just some feedback as I had tested this and thought it was fixed for me. I don't make many calls as I mostly text but I did receive a call today and the audio came out of the lower speaker. Toggling speakerphone fixed it. Firmware 121 on TMobile.

guntherguerra
Star III
So firmware 121 didn't fix it?

I am on 119 haven't recieved that update

skylerwolfe
Zen Master I
guntherguerra

So firmware 121 didn't fix it?

I am on 119 haven't recieved that update


View post
I thought it was fixed. Maybe 121 broke it for me again?