Phone audio from wrong speaker

[guntherguerra]

Whenever I recieve a phone call the callers audio comes out from the bottom speaker. I need to toggle speaker ON/OFF for it to come out the correct speaker.

I just upgraded to Android 10. 8/256gb US model

I have done basic troubleshooting. Power cycle, safe mode, clear cache on phone app. Etc

Any other suggestions?

[LP_ASUS]

skylerwolfe

Updated to 119 today (full zip, not OTA) via recovery. Just tried one incoming call and the audio worked correctly. Will try to test more extensively when I have time.

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At the risk of sounding like a dummy, can you tell me where you got access to the .119 download? Another region's support site?
I'm only seeing .110 here. https://www.asus.com/us/Phone/ZenFone-6-ZS630KL/HelpDesk_BIOS/
Please share your dark wizardry with me!

[guntherguerra]

skylerwolfe

Updated to 119 today (full zip, not OTA) via recovery. Just tried one incoming call and the audio worked correctly. Will try to test more extensively when I have time.

View post

I have the same update today. Issue still persists. Changelog didnt mention any fix for this. Might have been a fluke?

I am still sending systemlogs to an Asus rep which basically tells me they are still working on it?

[_jis_]

I do not think it would be appropriate to put that link in the discussion forum for everyone.
Otherwise there will be a lot of wailing that Google Pay or Play Store doesn't work and so on. This is only for knowledgeable testers who are willing to take risks. Otherwise, of course, whoever wants it, Google can easily find it.
See PM.

[LP_ASUS]

Ahh, that sort of dark wizardry. Where there is a will, the internet will find a way. 😉

[skylerwolfe]

LP_ASUS

https://zentalk.asus.com/en/discussion/comment/39377#Comment_39377

At the risk of sounding like a dummy, can you tell me where you got access to the .119 download? Another region's support site?

I'm only seeing .110 here. https://www.asus.com/us/Phone/ZenFone-6-ZS630KL/HelpDesk_BIOS/

Please share your dark wizardry with me!

View post

I'll PM you.