Phone audio from wrong speaker

[guntherguerra]

Whenever I recieve a phone call the callers audio comes out from the bottom speaker. I need to toggle speaker ON/OFF for it to come out the correct speaker.

I just upgraded to Android 10. 8/256gb US model

I have done basic troubleshooting. Power cycle, safe mode, clear cache on phone app. Etc

Any other suggestions?

[guntherguerra]

I am using the default phone app. I've cleared both of the ones that appear in settings but no change.

My wifes Zenfone6 has exactly the same issue. I am assuming its somehow related to the Android 10 update

[guntherguerra]

I just tried using FB, Duo, and Whatsapp calls. They all work properly. Only one is regular calls that does this.

[guntherguerra]

I am seeing on the zenfone6 subreddit that others have this same issue

[guntherguerra]

https://www.reddit.com/r/zenfone6/comments/dtpnal/when_answering_calls_audio_comes_from_bottom