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Zenfone 5z Suddenly started bootlooping

Mustii5z
Star I

I have a Zenfone 5Z (older one from 2018) ZS620KL and it started randomly bootlooping last week while in my pocket. I have never modded it and it was always in Stock ROM. I am not sure how to recover it as I have a lot of data on it still. I need any help I can get on this as I cannot format it at all.

 

Thanks.

 

 

7 REPLIES 7

Falcon_ASUS
Moderator
Moderator

@Mustii5z
Unfortunately, based on your description, it may be a malfunction due to the aging of the phone.
If you have important data on your phone, it is recommended to contact a data recovery company to inquire about the possibility of data recovery.
We apologize for any inconvenience caused.

Mustii5z
Star I

Thanks @Falcon_ASUS .

I guess after almost 5 years of regular usage it is finally time to lay my 5z to rest. RIP I guess.

JospehAdame
Star I

I am also facing the same, with my device, it is frustrating.

Cigdem
Star II

Aynısı bende de oldu.beta 10 sürümüne geçince herşey normal çalışıyor ama .tam bir saçmalık